34 Lady Musgrave Road, Kingston 5, Jamaica
EpicASSUREInsurance. Simplified. Claims. Accelerated.
One cloud platform for policies, renewals, claims, commissions and accounting, connected directly to your insurers. Built for the Caribbean market.
In use in Jamaica · Barbados · Saint Martin
Why EpicASSURE
EpicASSURE replaces fragmented, paper-driven processes with one system that connects brokers, insurers, loss adjusters and policyholders.
Key capabilities
Every client, policy and claim in one record, across motor, property, liability, travel, employee benefits and more.
Calculates what is owed to each insurer and sub-agent automatically, cutting errors and saving hours.
Automated email alerts flag upcoming renewals and outstanding accounts, so nothing slips through.
Send new business documents and claim requests straight to insurers using Underwriter™, with no re-keying.
Store every client document electronically for instant retrieval by your team or the insurer.
Works in the browser on PC, Mac, tablet and phone, for your team and your clients.
How it works
Step 1
Prepare quotes for clients, or let them request one online through ACE.
Step 2
Send new business to the insurer digitally and issue certificates and cover notes.
Step 3
Automatic reminders keep renewals on time, and commissions calculate themselves.
Step 4
Register claims and send them to the insurer, while clients track status in real time.
Included · ACE client portal
ACE is EpicASSURE’s built-in self-service portal. Your policyholders handle everyday requests themselves, and your team gets time back.
Integrations
Send new business and claims directly to insurers.

Secure two-way data flow with insurer systems.

Offer premium payment plans at the point of sale.
Electronic data exchange for submissions and payments.
Security & support
Yes. EpicASSURE communicates with insurance carriers that use platforms like Underwriter™, so new business documents and claims transfer without manual paperwork.
Motor, property, liability, travel, employee benefits and more, tailored to regional regulations and market needs.
Yes. Its web portal lets agents and policyholders view policy details, request quotes and check statuses from a PC, Mac, tablet or smartphone.
EpicASSURE sends automated email reminders for pending renewals, so deadlines aren’t missed, even at high transaction volumes.
Yes. Onboarding support and training resources are included so your team gets full value from day one.
Data is stored encrypted, with strict access controls protecting client and policy information.
A product specialist will walk you through it with your own workflow in mind, and answer your questions.
