We are EPIC


Over a Decade of Creating
Smart Business Solutions

Founded in 2007, Epic Technologies is a premium, customer-centric IT and software solutions company with expertise in the insurance, human resources and finance industries.


EPIC Mission

Our mission is to provide innovative, reliable and affordable solutions for our clients through software development, technical consultancy, and user support. We are motivated by customer satisfaction and aim to build longterm client relationships, which provides business profitability to all stakeholders – our clients, our employees, and our shareholders.

Epic Technologies Entrance

EPIC Vision

To be the premier IT solutions provider in the financial services sector in Jamaica and the Caribbean, providing quality and affordable services.

EPIC Directors

Donovan Morgan, Epic Technologies' CEO/ Managing Director

Donovan Morgan

CEO/Managing Director (Co-Founder)
Dwain Donaldson, Epic Technologies' Technical Director

Dwain Donaldson

Technical Director/ Co-Founder
Dwayne Walker, Epic Technologies' Software Development Director

Dwayne Walker

Development Director/ Co-Founder
Kevin Simpson, Epic Technologies' Application Support Director

Kevin Simpson

Application Support Director

EPIC Testimonials

Andrew Levy

Managing Director, Jamaica International Insurance Agency

JIIC has long focused on using technology to provide distinctive value to its business partners and customers. In fact, it is one of the strengths that JIIC has used to differentiate itself from its competitors. Therefore, our IT Outsourcing partner must operate at a very high standard and provide the level of advice and service that brings significant value. Our relationship with Epic Technologies has provided this. Epic Technologies’ service has allowed us, with confidence to outsource a critical IT function, enabling us to focus on our core business of providing the best possible insurance products and services. Epic works continuously to improve the efficiency of JIIC’s IT infrastructure, and they keep abreast of the changes in technology to ensure that JIIC is always kept on the cutting edge.

Maureen Hall

General Manager, General Accident Insurance Company

The service provided by EPIC is great! As a customer, it feels great knowing that the line of communication between a customer and service provider is also open.

Calvert Asphall

Managing Director, Core Technologies

EPIC technologies is a forward moving company which operates with a level of professionalism and technological know-how on par with any international company. They are very easy to work with and always looking for new ways to streamline and improve client-centric processes. The EPIC team allows us to expand our client base quickly while maintaining the high quality of support and attention that our clients have come to expect from us. EPIC has collaborated with us on various projects such as UnderWriter TM and Broker One TM and their input and assistance continues to be invaluable to this day. EPIC speaks the same language as we do. They understand the technical side, the development side and the application side of the technologies we use and work with every day. They also understand the industries we are working in and can communicate clearly what a client needs and desires. We have some exciting projects coming out soon and look forward to working closely with EPIC to take those to full fruition.”

Timothy Ingraham

General Manager & Director, Summit Insurance Co. Ltd.

Epic Technologies has been an excellent partner with Summit; response times have been great! Top management at Epic takes an interest in ensuring that our problems are resolved as efficiently as possible. As a user of EpicHR, I have no hesitation recommending it.