JIIC has long focused on using technology to provide distinctive value to its business partners and customers. In fact, it is one of the strengths that JIIC has used to differentiate itself from its competitors. Therefore, our IT Outsourcing partner must operate at a very high standard and provide the level of advice and service that brings significant value. Our relationship with Epic Technologies has provided this. Epic Technologies’ service has allowed us, with confidence to outsource a critical IT function, enabling us to focus on our core business of providing the best possible insurance products and services. Epic works continuously to improve the efficiency of JIIC’s IT infrastructure, and they keep abreast of the changes in technology to ensure that JIIC is always kept on the cutting edge.

The service provided by EPIC is great! As a customer, it feels great knowing that the line of communication between a customer and service provider is also open.

EPIC technologies is a forward moving company which operates with a level of professionalism and technological know-how on par with any international company. They are very easy to work with and always looking for new ways to streamline and improve client-centric processes. The EPIC team allows us to expand our client base quickly while maintaining the high quality of support and attention that our clients have come to expect from us. EPIC has collaborated with us on various projects such as UnderWriter ^TM and Broker One ^TM and their input and assistance continues to be invaluable to this day. EPIC speaks the same language as we do. They understand the technical side, the development side and the application side of the technologies we use and work with every day. They also understand the industries we are working in and can communicate clearly what a client needs and desires. We have some exciting projects coming out soon and look forward to working closely with EPIC to take those to full fruition.”

Epic Technologies has been an excellent partner with Summit; response times have been great! Top management at Epic takes an interest in ensuring that our problems are resolved as efficiently as possible. As a user of EpicHR, I have no hesitation recommending it.