34 Lady Musgrave Road, Kingston 5, Jamaica

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EpicASSURE

Insurance. Simplified. Claims. Accelerated.

The operating system for insurance brokers & agents.

One cloud platform for policies, renewals, claims, commissions and accounting, connected directly to your insurers. Built for the Caribbean market.

  • Insurance brokers
  • Agencies
  • Partner insurers

In use in Jamaica · Barbados · Saint Martin

Why EpicASSURE

No more spreadsheets, paper files or manual follow-ups.

EpicASSURE replaces fragmented, paper-driven processes with one system that connects brokers, insurers, loss adjusters and policyholders.

For brokers & agencies

  • Manage policies, renewals, claims, commissions and accounting in one system
  • Work with multiple insurers from one place
  • Reduce errors, missed renewals and admin overhead
  • Grow without adding to your team’s workload

For insurers & partners

  • Receive structured digital submissions of new business and claims
  • Electronic data exchange with insurers and banks
  • Direct communication with Underwriter™
  • Faster underwriting, claims and turnaround times

Key capabilities

Everything your brokerage runs on.

Policies, renewals & claims

Every client, policy and claim in one record, across motor, property, liability, travel, employee benefits and more.

Automatic payment calculations

Calculates what is owed to each insurer and sub-agent automatically, cutting errors and saving hours.

Renewal reminders

Automated email alerts flag upcoming renewals and outstanding accounts, so nothing slips through.

Direct data exchange with insurers

Send new business documents and claim requests straight to insurers using Underwriter™, with no re-keying.

Document management

Store every client document electronically for instant retrieval by your team or the insurer.

Any device, anywhere

Works in the browser on PC, Mac, tablet and phone, for your team and your clients.

How it works

From quote to claim in one flow.

Step 1

Quote

Prepare quotes for clients, or let them request one online through ACE.

Step 2

Submit & issue

Send new business to the insurer digitally and issue certificates and cover notes.

Step 3

Renew

Automatic reminders keep renewals on time, and commissions calculate themselves.

Step 4

Claim

Register claims and send them to the insurer, while clients track status in real time.

Included · ACE client portal

Fewer inbound calls. Faster service. Happier clients.

ACE is EpicASSURE’s built-in self-service portal. Your policyholders handle everyday requests themselves, and your team gets time back.

  • View policies and coverage
  • Download certificates & cover notes
  • Pay premiums securely online
  • Request quotes in real time
  • Register and track claims
  • Manage renewals and history

Integrations

Connects with the rest of your business.

Underwriter™

Send new business and claims directly to insurers.

EpicBRIDGE

Secure two-way data flow with insurer systems.

EpicFINANCE

Offer premium payment plans at the point of sale.

Insurers & banks

Electronic data exchange for submissions and payments.

Security & support

Secure and supported from day one.

  • Cloud-based, nothing to install
  • Encrypted data storage
  • Role-based access controls
  • Onboarding and training included
  • Local support from Epic Application Support

FAQs

Questions about EpicASSURE

Can’t find your answer? Contact our team.

Yes. EpicASSURE communicates with insurance carriers that use platforms like Underwriter™, so new business documents and claims transfer without manual paperwork.

Motor, property, liability, travel, employee benefits and more, tailored to regional regulations and market needs.

Yes. Its web portal lets agents and policyholders view policy details, request quotes and check statuses from a PC, Mac, tablet or smartphone.

EpicASSURE sends automated email reminders for pending renewals, so deadlines aren’t missed, even at high transaction volumes.

Yes. Onboarding support and training resources are included so your team gets full value from day one.

Data is stored encrypted, with strict access controls protecting client and policy information.

See EpicASSURE in action.

A product specialist will walk you through it with your own workflow in mind, and answer your questions.

  • Call 876-978-3742
  • WhatsApp 1876-390-0821
  • Email marketing@etechja.com
  • Visit Unit 7A, Musgrave Professional Suites, 34 Lady Musgrave Road, Kingston 5

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