ABOUT THE COMPANY
We Are EPIC
AN EPIC HISTORY
Creating Smart Business Solutions
Epic Technologies is a Caribbean‑born technology leader delivering enterprise‑grade software for insurance, HR, payroll, and insurance premium financing organizations across the region.
Built in the Caribbean. Trusted by insurers, HR teams, and finance leaders.
Founded in 2007, Epic Technologies has spent over 17 years designing and delivering mission‑critical software tailored to the realities of Caribbean businesses. Our platforms help organizations modernize operations, improve efficiency, and scale with confidence while meeting regional regulatory and operational demands.
What began as a focused technology provider has grown into a multi‑product software company supporting core business functions across the insurance, financial services and people‑management ecosystem.
Today, EPIC solutions are relied on by organizations that demand reliability, security, and performance at scale.
Read "Our Story" Blog Here!
The air in Kingston in the mid-2000s still hummed with the echoes of dial-up modems and the rustle of paper. For those with a keen eye for progress, the inefficiencies were glaring, a silent drag on the very industries crucial to Jamaica's economic heartbeat. Three such individuals, veterans forged in the crucible of both the insurance and IT sectors, saw not just challenges, but a profound opportunity.


EPIC Directors
EPIC is led by a multidisciplinary team with deep expertise in technology, insurance systems, HR and payroll systems, software development, and customer support.

CEO/Managing Director/Co-Founder
Learn More about Donovan
Donovan Morgan is the Managing Director of EPIC Technologies Limited, bringing extensive experience in information technology, IT strategy, business analysis, software project management, and strategic planning.
As an IT Consultant and leader at EPIC since 2007, he has played a key role in guiding the company’s growth and supporting the delivery of practical, business-focused technology solutions.
Before co-founding EPIC, Donovan served as Information Technology Manager at Jamaica International Insurance Company Ltd., where he gained deep experience in managing IT operations and supporting business systems within the insurance sector. He holds both a Bachelor of Science in Computer Science and Electronics and a Master of Science in Computer-Based Management Information Systems from the University of the West Indies, Mona.
Beyond his professional work, Donovan has contributed to community development through his service as Past President of the Kiwanis Club of Portmore, with a focus on initiatives supporting children.

Dwain Donaldson
Technical Director/Co-Founder
Learn More about Dwain
Dwain Donaldson is the Technical Director and Co-Founder of EPIC Technologies Limited, with over 18 years of experience in network administration, systems analysis, project management, application support, and business-focused IT solutions. With a strong foundation in information technology and business systems, Dwain has built his career around delivering practical, reliable, and strategically aligned technology solutions that help organizations operate more efficiently and position themselves for sustainable growth.
At EPIC Technologies, Dwain leads with the belief that technology, when implemented with precision and purpose, is one of the most powerful drivers of operational excellence. His work spans infrastructure design, ICT policy development, compliance frameworks, disaster recovery planning, client support, and the implementation of secure, scalable IT environments. Whether supporting local businesses or regional organizations, he is committed to building technology foundations strong enough to support each client’s ambitions.
Dwain holds a Bachelor of Science in Information Technology from the University College of the Caribbean, where he graduated Cum Laude, as well as an Associate Degree in Management Information Systems. Beyond his professional work, he is passionate about mentoring youth, contributing to positive community development, and building meaningful connections through social engagement. He also enjoys squash.
Driven by the conviction that the Caribbean market deserves world-class technology leadership, Dwain continues to uphold a simple but powerful standard for EPIC and its clients: it can be better, and we can do better , not only for the immediate environment, but as a foundation capable of serving the wider region.

Dwayne Walker
Development Director/Co-Founder
Learn More about Dwayne
Dwayne Walker is the Development Director at EPIC Technologies Limited, bringing extensive experience in software development, operations management, requirements analysis, team leadership, and business strategy. Since joining EPIC in 2007, he has contributed to the company’s growth through his leadership in software development, project execution, and the delivery of practical technology solutions that support client needs.
He holds a BSc in Computer and Management from the University of Technology, Jamaica, along with a Master Certificate in Human Resource Management from Villanova University. His professional background includes leadership roles at Mist Ltd, Jamaica General Insurance, and Jamaica International Insurance Co., giving him a strong foundation across IT management, software development, and organizational operations.
Outside of work, Dwayne enjoys photography and spending time with family and friends.

Kevin Simpson
Application Support Director
Learn More about Kevin
Kevin Simpson is the Application Support Director at EPIC Technologies Limited, bringing nearly two decades of experience in application support, technical development, business analysis, IT service management, and systems administration. Since joining EPIC, he has played a key role in supporting and improving business applications, ensuring clients receive reliable, efficient, and practical technology solutions.
Kevin holds a Bachelor’s Degree in Computer Engineering from Florida International University and an Associate Degree in Electronics and Telecommunications Engineering from the University of Technology, Jamaica. His background spans software support, database design, SQL, requirements analysis, business process improvement, and team leadership.
With a strong technical foundation and a client-focused approach, Kevin continues to support EPIC’s commitment to delivering dependable technology solutions that help organizations operate more effectively.
EPIC Mission
Our mission is to provide innovative, reliable and affordable solutions for our clients through software development, technical consultancy, and user support. We are motivated by customer satisfaction and aim to build longterm client relationships, which provides business profitability to all stakeholders – our clients, our employees, and our shareholders.

EPIC Vision
To be the premier IT solutions provider in the financial services sector in Jamaica and the Caribbean, providing quality and affordable services.

