Making Epic Moves
Epic Technologies Jamaica Limited is the leading regional provider of Smart Business Technology. Epic, is driven by technical know-how and customer service excellence. We provide solutions that are at the heart of our clients’ operations; quietly revolutionizing the way they do business. Our solutions are guaranteed to ensure that you lead from the front, powered by Epic’s Smart Business Technologies. We work with you to set standards, using IT solutions that surpass expectation.
Buoyed by over 75 years of combined experience and client relations specializing in Information Technology (IT), the Epic team has built a solid foundation on ensuring quality assurance, service recovery, partnership relationship and overall value for money. A technical support alliance with leading insurance software vendor, Core -Technologies, reinforces Epic’s focus of delivering premium, region specific, IT and software solutions at an affordable total cost of ownership.
Donovan Morgan launched Epic Technologies in 2007 to fill the growing need for businesses to grow bigger, faster and smarter. After working across industries during the early years of his career, Donovan discovered that most business owners were keenly focused on the demands of their core business operations and making a profit leaving their work-flow and technological needs neglected.
Dwain Donaldson possesses a rare and needed talent that is critical and welcomed in the dynamic and aggressive world of business. It is his compulsion. He fully understands, supports and embodies these values and principles; that each and every company needs to distinguish and establish themselves as efficient, competent and effective, for their basic survival to their great financial success. These are the principles that he pursues; for himself, for Epic and his clients.
Dwayne Walker brings 16 years of experience in the industry to the Epic Solutions team. His insight provides the critical role of anchoring infrastructure. He has maintained pace in the ever-changing advances of technology, showing adept skill with information system planning, software development and engineering. His experience provides today’s businesses support needed as operations shift to online environments.
Kevin Simpson’s passion for technology, and it’s practical use in everyday life, has led him to explore and excel in many facets of computer technology. With a keen eye for detail and a belief that all problems can be solved, he uses his knowledge and experience to provide valuable direction to the Epic team in their delivery of technical solutions to their client’s businesses.
Combined Years of Experience
Our Passion for what we do is Epic within our Products and Services.
“Epic Technologies has been an excellent partner with Summit- response times have been great! Top management at Epic takes an interest in ensuring that our problems are resolved as efficiently as possible. As a user of HRM Next, I have no hesitation recommending it.”
“The service provided by EPIC is great! As a customer, it feels great knowing (that) the line of communication between a customer and service provider is always open.”
“JIIC has long focused on using technology to provide distinctive value to its business partners and customers, in fact it is one of the strengths that JIIC has used to differentiate itself from its competitors.Therefore our IT outsource partner must operate at a very high standard and provide the level of advice and service that brings significant value. Our relationship with Epic technologies has provided this. Epic Technologies’ service has allowed us, with confidence, to outsource a critical IT function, enabling us to focus on our core business of providing the best possible insurance products and services Epic works continuously to improve the efficiency of JIIC’s IT infrastructure, and they keep abreast of the changes in technology to ensure that JIIC is always kept on the cutting edge.”
“EPIC Technologies is a forward moving company which operates with a level of professionalism and technological know-how on par with any international company. They are very easy to work with and always looking for new ways to streamline and improve client-centric processes. The EPIC team allows us to expand our client base quickly while maintaining the high quality of support and attention that our clients have come to expect from us. EPIC has collaborated with us on various projects such as UnderWriter™ and Broker One™ and their input and assistance continues to be invaluable to this day. EPIC speaks the same language as we do. They understand the technical side, the development side and the application side of the technologies we use and work with everyday. They also understand the industries we are working in and can communicate clearly what a client needs and desires. We have some exciting projects coming out soon and look forward to working closely with EPIC to take those to full fruition.”